Collapse of fintech firm with 10M users leaves many Americans without access to their money

I’m sorry to hear about this issue, it does sound like quite a challenging situation for these Americans. Here’s what people can typically do when a financial technology (fintech) firm goes bankrupt, and users cannot access their money:

1. Contact the firm directly: If there are any customer service channels still operational, a user should try to get in touch with the firm to understand how to retrieve their money.

2. Legal recourse: Depending on the terms and conditions of using the fintech